Shipping
LOCAL DELIVERY:
Local delivery is offered by our Cape Town Head Office and Johannesburg Warehouse. Delivery is calculated automatically on checkout, determined by local courier rates. Here is a short guide to our average cost and delivery times:
| Delivery Code | Delivery ETA | Price |
|---|---|---|
| Local Delivery (within close vicinity of our Cape Town Head Office) | 1 working day | FREE |
| Fastway Brown | 1-2 working days | R58 |
| Fastway Yellow | 1-2 working days | R92 |
| Fastway Red | 2-4 working days | R156 |
| Fastway Orange | 2-4 working days | R179 |
| Fastway Grey | 4-5 working days | R135 |
| Fastway Light Grey | 4-5 working days | R196 |
| Fastway Ultra Purple | 5-7 working days | R300 |
| Pargo Home Delivery Local | 2-3 working days | R86 |
| Pargo Home Delivery Regional | 2-5 working days | R110 |
| Pargo Home Delivery Remote & Outlying | 3-7 working days | R165 |
*PLEASE NOTE: Delivery ETA may be affected by stock availability and which warehouse is fulfilling the order.
NATIONAL DELIVERY:
National delivery is offered by all locations. Delivery is calculated automatically on checkout. Here is a short guide to our average cost and delivery times:
| Your Area | Delivery ETA | Price |
|---|---|---|
| Gauteng, Western Cape | 1-2 working days | Starting at R99 |
| KwaZulu-Natal, Eastern Cape, North West, Free State, Limpopo, Mpumalanga | 2-4 working days | Starting at R135 |
| Northern Cape, Regional And Remote Areas | 4-7 working days | Starting at R300 |
| Nationwide Pargo Home Delivery (0-5kg) | 2-7 working days | R152 |
| Nationwide Pargo Home Delivery (5-10kg) | 2-7 working days | R165 |
| Nationwide Pargo Home Delivery (10-15kg) | 2-7 working days | R179 |
*PLEASE NOTE: Delivery ETA may be affected by stock availability and which warehouse is fulfilling the order. Orders larger than 15kg cannot be shipped via Pargo Home Delivery.
DELIVERY ALTERNATIVES:
We do offer alternatives to direct at-home deliveries, should you be concerned you may miss the courier drop-off.
Listed on our website, and available at checkout, is our convenient Pargo Pick-up Point (PUP) option. Using your address, Pargo will automatically determine the pick-up points closest to your location. Once the order is delivered to the PUP, you are free to collect it when best conveniences you.
Delivery is calculated automatically on checkout. Here is a short guide to the PUP cost - delivery times vary based on location, but may take 2-5 working days on average:
| Your Order Weight | Areas Covered | Price |
| 0 - 5kg | Nationwide | R70 |
| 5 - 10kg | Nationwide | R103 |
| 10 - 15kg | Nationwide | R139 |
*PLEASE NOTE: Orders larger than 15kg cannot be shipped via Pargo PUP.
DISPATCH
We aim to dispatch your order within one working day of receiving payment; however, certain items may take longer due to stock availability. Our staff will notify you should there be any possible delays to your order.
Special delivery options do exist, but are currently only per request. Same-day delivery cut-off time is 10 AM. Overnight/next day delivery cut-off time is 2:30 PM. Orders and payments after cut-off times will only be dispatched the following day.
Our primary couriers and delivery services currently include:
- Fastway Couriers
- The Courier Guy (door-to-door delivery only, PUDO lockers not yet available)
- Primetime Express
- Pargo
- More coming soon...
If you have a preference for which courier services are to be used - or avoided - please leave a note on your order.
PLEASE NOTE: Orders placed over weekends or public holidays will only be processed the next available working day.
TRACKING
You will receive a tracking link by email once your order has been collected by courier.
Should you have any concerns or issues with the tracking details, please feel free to contact our staff for a courier follow-up.
PLEASE NOTE: We do not offer free national delivery at this time. Some select products do include free delivery.